Communication Platforms and Channels

📰 COMMUNICATION CHANNELS

1. Email Newsletters (via Constant Contact)

  • Sent weekly (Piedmont Fresh) and monthly (DCLFN)

  • Includes shop reminders, featured farms, recipes, events

Template Layout:

  1. Header + Logo

  2. "Order Now" CTA

  3. Featured Item/Farm

  4. What's In Season

  5. Community Corner

  6. Events or Quick Links

2. SMS Reminders (via Constant Contact)

  • Monday: "Market Open" alert

  • Wednesday: "Last Chance to Order"

  • Friday: "Pickup Reminder"

Sample Texts:

  • 🛒 "Piedmont Fresh is OPEN! Order now through Wed midnight. → [link]"

  • ⌚ "Last chance to shop local! Market closes tonight. → [link]"

  • 📦 "Your Piedmont Fresh order is ready! Pickup today 4–6 PM."


3. Weekly Blog Posts (on website)

  • Topics pulled from newsletters (SEO-optimized)

  • Examples:

    • Meet the Farmer

    • Seasonal Recipes

    • Food Access in Davidson County

    • Behind the Basket

Blog Best Practices:

  • 400–600 words

  • 1–2 high-quality photos

  • Link to shop, producers pages, products, etc.

  • Share via FB and IG stories/posts